ux research webinars and events
Register for upcoming events or watch recordings of past webinars to learn about UX research topics, trends and insights from our team, and more.
Pride Year-round: Applying UX Research to Create Inclusive LGBTQIA+ Work Experiences
UX Spotlight: How Salesforce Used Accessibility Research in Their Web Redesign
Learn from UX leaders at Salesforce and AnswerLab as they share how accessibility research was applied when redesigning their public-facing website.
How User Research Can Improve Digital Experiences in Pharma and Healthcare
Learn how user research can help pharma and healthcare companies create better digital experiences for patients, caregivers, and healthcare professionals.
The Basics of UX Benchmarking to Measure Product Performance
If you're asking, "How is our product performing?" then UX benchmarking research can help you answer that question. Check out this webinar to learn all about UX benchmarking research, whether it's right for your product, and where to begin.
Getting User Insights at Scale: Lessons from American Express
Join leaders from American Express as they highlight the journey to scaling and maturing a UX research practice.
You Can't Do It Alone: Building Accessible Products is a Team Sport
Everyone involved in bringing a product to life has a role to play in making it accessible. Adding accessibility practices can seem daunting, but it doesn’t have to be if you make it a team sport. This webinar is for Product Managers, UXRs, Design Managers, and Developers who want to learn more about incorporating accessibility.
How Do We Get There? Building a DEI User Research Practice
We know how important diverse, equitable, and inclusive user research (DEI) is in preventing harmful experiences, but it can be difficult to know where to begin. Watch this webinar to learn how you can apply DEI into UX research and product design.
Next Steps in Inclusive Research: How to Bridge the Experience Gap
Experience gap research with historically underrepresented groups can help identify moments and features that could potentially lead to exclusion or harm. AnswerLab's Kristin Zibell and Shakima Jackson-Martinez do a deep dive on using this type of research to take the next step in creating inclusive products.
Is This Thing On? How to Test Voice Assistants Remotely
Voice user interfaces (VUIs) and smart speakers have become a standard part of everyday life for many, providing a powerful platform for customers to connect with brands digitally while staying at home. While VUI research has historically been conducted in-person, AnswerLab’s Benjamin Hoopes demonstrates creative approaches to conducting this type of research remotely.
Representation Matters: A Recruiting Process for Inclusive UX Research
Outdated research and design processes have often excluded under-represented groups. AnswerLab’s Gina Tenenbaum and David Muñoz share how AnswerLab re-examined and reformed dated research operations processes to create better, more inclusive, digital experiences.
Researching Youth: Harnessing the Power and Imagination of Young People
Hearing directly from young people can provide the perspective needed to create products that actually reach and work for them. AnswerLab’s Mitra Martin digs into how to effectively conduct youth research— from designing your study to tailoring your moderation approach.
How American Express Kept UX Research On Track With A Remote Best-in-Class Backroom Experience
Hear from American Express VP of Product Design & Research, and their Director of UX Research, on how their team pivoted from in-person UX to virtual workshops. The team's quick shift has ensured they keep a pulse on how their customers' needs are evolving in the current environment.
Accessibility Research: From First Steps To Scalable Processes
Designing for accessibility means that millions more users can effectively use your products and services. Watch our introductory guide to help you start your accessibility research journey.
5 Strategies To Maximize Your UX Influence
When the UX team is only one component of the chain of impact on products, how do we maximize our influence and ensure impactful insights for our stakeholders?
Meeting UX Research Goals Remotely: Providing Value in Challenging Times
Learn how UX researchers can adjust to remote methodologies, accommodate and account for participants’ changing circumstances, and ensure impactful insights for stakeholders.
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