webinar

shaping the future of AI: chatbots and conversational AI

September 18, 2024

Implement chatbots that align with your product strategy and drive user outcomes. In this webinar, we'll explore the unique challenges these technologies present and the critical role UX research plays in the product development process.

what you'll learn in this webinar:

  • UX challenges of AI-driven products and why UX research is crucial to product success
  • Best practices for integrating chatbots into your digital strategy
  • Key considerations for conducting research on chatbots and conversational AI
  • Methods for evaluating user satisfaction and engagement, interaction quality, and chatbot performance

Whether you're a product manager or UX professional, this session will equip you with the knowledge and tools to improve your AI-powered product experiences.

 

speakers
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Max Symuleski

AI Product Manager at AnswerLab

 



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Melody Jaros

UX Researcher at AnswerLab

 

watch the recording (45 minutes)


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about AnswerLab

AnswerLab is a user experience research agency that helps companies create better technology experiences. Our 200+ research experts work with the world's leading brands to uncover UX insights.