UX support when and how you need it

AnswerLab’s flexible, dedicated teams help UX leaders meet and exceed their user insights goals while maintaining quality and with maximum flexibility

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AnswerLab flex programs

A flex research program is a full-service UX research program delivered by a consistent AnswerLab team (UX researcher(s), Program Manager and Research Operations) to provide insights to your team.

Custom-built to accomplish your research goals, your dedicated UX research team helps plan, scope, field, and report on user research studies when you need extra capacity. We support study after study as an extension of your team.

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scalable capacity & expertise

Get user insights with support from a UX research team that delivers high quality results. 

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Quickly and seamlessly adapt to changing needs and objectives with flexible scheduling, reporting, and research methods. 

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Work with a team of dedicated researchers and research operations experts that deeply understand your products, processes, and stakeholders.

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Research Operations

Full coordination of logistics, recruitment, incentives, team communications,  scheduling, and facility management–we handle it all

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Confidently make product decisions and show impact with research insights and metrics collected over time.

top brands rely on AnswerLab's flex programs


maximum flexibility

No two engagements are alike—discover examples of ways we’re helping high-performing teams right now

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Driving Product Success

We help drive product success by managing research coordination across multiple work streams, building stakeholder relationships, and conducting regular check-ins, enabling teams to align on new priorities and execute research without disruption.

Elevating UX Impact

Evangelize research and elevate your impact by establishing a transparent share-out process, applying relevant frameworks, and onboarding new tools and approaches to track effectiveness

UX Roadmap Prioritization

Collaborating across Design, Product, and Research to create, prioritize, socialize, and implement a cross-functional research roadmap to meet your org's needs

Streamlining Research Ops

Identifying and implementing critical operations improvements across the end-to-end processes of research in an organization

Building a Research Hub

We jump in to coordinate work internally across UX teams by leading weekly syncs and vocalizing needs across multiple work streams. Program management can include everything from intake and project scoping to process improvements and resourcing.

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Thought Partnership & Collaboration

Partnering with you to collaborate on various aspects of a research project, distributing responsibilities to adapt to your team's specific needs and expertise. We manage the logistics, while collaborating with you to determine milestones, stay on track, and offer guidance along the way.

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Learn more about how a flex research program works by speaking with AnswerLab today.

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