We don’t just partner with digital leaders like Google, Facebook, and Amazon, we answer tough UX questions for brands in virtually every industry. This experience allows our researchers to bring deep domain expertise to every project, thus reducing their ramp-up time. It also allows them to bring best practice recommendations from a broad digital perspective.Our team brings deep expertise in a wide range of industries, including:
Research specialization, sharing knowledge across our organization, and building team knowledge over time are more important than ever. Examples of our specialized teams and practice areas include:
- Emerging Technologies
- Financial Services
- Hardware User Research
- DEI and Inclusion Research
AnswerLab’s insights are trusted by the world’s leading brands, including:
What our clients say about us:
I chose AnswerLab because of their expertise in the automotive industry. AnswerLab was spot on with both research execution and delivery, providing strong, actionable insights. Overall the project delivered both valuable data and value for the money.
—Joel Guinto, UX Director, The Garage Team Mazda
From their initial proposal to the lab sessions to the final presentation, AnswerLab’s quality has been top notch. I’ve thoroughly enjoyed working with AnswerLab and hope for the opportunity to do so in the future.
—Director, User Experience Design, LinkedIn
From our initial discussions to the final presentation of findings, AnswerLab demonstrated a strong understanding of our industry, our business needs, and our customers. Their research design provided actionable insights. We were able to benchmark our site, validate the changes we made, and identify areas for future improvement. They are truly a strategic partner.
—Steven Abatiello, Manager, Web Operations at National Grid
AnswerLab has delivered user insights across the globe on our mobile web site, mobile application, and our full web site…AnswerLab consistently delivers creative solutions and spot-on recommendations.
—Head of Global Experience Research, F500 Financial Services Company
AnswerLab's ongoing benchmarking research has been critical in guiding our global website redesign, and now we will have a continuous reference point for our decision-making going forward.
—CMO, Global Retailer
Learn how we help leading brands create experiences people love by exploring our case studies.