We answer tough UX questions for brands in virtually every industry. This experience allows our researchers to bring deep domain expertise to every project, reducing ramp-up time. It also allows them to bring best practice recommendations from a broad digital perspective.

Our team brings deep expertise in a range of industries, including:

  • Automotive
  • B2B
  • Consumer Packaged Goods
  • Financial Services
  • Media
  • Pharmaceutical and Healthcare
  • Retail and eCommerce
  • Social Media
  • Software and SaaS
  • Technology

Research specialization, sharing knowledge across our organization, and building team knowledge over time is more important than ever. Our specialized teams and practice areas include:

Contact us for help with your UX challenges

AnswerLab’s insights are trusted by the world’s leading brands, including:


Adobe Logo Amazon Logo Airbnb Logo American Express Logo Amgen Logo
Bank of the West Logo Cisco Logo Citi Logo Coinbase Logo Comcast Logo
DocuSign Logo DoorDash Logo Dropbox Logo Ebay Logo Epic Games Logo
Meta FedEx Logo Figma Logo Firefox Logo Fitbit Logo Genentech Logo
General Motors Logo Google Logo Honda Logo Lenovo Logo Levi's Logo Lyft Logo
Nextdoor Logo Oracle Logo PayPal Logo Pfizer Logo PG&E Logo
Roblox Logo Salesforce Logo Sony Logo Steelcase logo Stripe Logo
StubHub Logo Square Logo Target Logo TikTok Cropped Grey Twitch Logo Twitter Logo
Uber Logo Under Armour Logo Visa Logo Walmart Logo Wells Fargo Logo  


What our clients say about us:


I chose AnswerLab because of their expertise in the automotive industry. AnswerLab was spot on with both research execution and delivery, providing strong, actionable insights. Overall the project delivered both valuable data and value for the money.

—Joel Guinto, UX Director, The Garage Team Mazda

From their initial proposal to the lab sessions to the final presentation, AnswerLab’s quality has been top notch. I’ve thoroughly enjoyed working with AnswerLab and hope for the opportunity to do so in the future.

—Director, User Experience Design, LinkedIn

From our initial discussions to the final presentation of findings, AnswerLab demonstrated a strong understanding of our industry, our business needs, and our customers. Their research design provided actionable insights. We were able to benchmark our site, validate the changes we made, and identify areas for future improvement. They are truly a strategic partner.

Steven Abatiello, Manager, Web Operations at National Grid

AnswerLab has delivered user insights across the globe on our mobile web site, mobile application, and our full web site…AnswerLab consistently delivers creative solutions and spot-on recommendations.

—Head of Global Experience Research, F500 Financial Services Company

AnswerLab's ongoing benchmarking research has been critical in guiding our global website redesign, and now we will have a continuous reference point for our decision-making going forward.

—CMO, Global Retailer


Learn how we help leading brands create experiences people love by exploring our case studies.