In-Store Shopping Experiences
A technology company asked us: What is the current role and opportunity of technology in the customer journey for in-store shoppers?
Bilingual Website Evaluation
A leading online retailer asked us: How can we increase conversions from our Spanish speaking customers?
Leading Online Retailer
A leading online retailer asked us: How can we best serve customers who receive SNAP assistance? Would they rather shop for groceries online or in-store?
PayPal asked us: How can we develop a user-centered roadmap for our mobile shopping app?