Retail Category

 

Woman using her phone in a supermarket

In-Store Shopping Experiences

A technology company asked us: What is the current role and opportunity of technology in the customer journey for in-store shoppers?

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Bilingual Website Evaluation

A leading online retailer asked us: How can we increase conversions from our Spanish speaking customers?

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grocery store shelves

Leading Online Retailer

A leading online retailer asked us: How can we best serve customers who receive SNAP assistance? Would they rather shop for groceries online or in-store?

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PayPal

PayPal asked us: How can we develop a user-centered roadmap for our mobile shopping app?

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