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From one-time projects to scalable research programs
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Specialized teams are fully immersed in the latest advances and ongoing trends in their practice areas, including:
Our industry-specific expertise makes all the difference
We partner with the world’s leading brands to uncover UX insights at scale
Explore our impact across industries, products, and methodologies
A multinational client asked us: How can ongoing usability testing help guide product development and promote collaboration among our internal teams?
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See how others are moving the needle with strategic insights
A leading multinational bank asked us: How do intergenerational relationships impact financial needs and behavior?
A technology company asked us: What is the current role and opportunity of technology in the customer journey for in-store shoppers?
A smart home device maker asked us: What are typical use cases for our devices in people’s homes? Does our prototype fit those needs?
A major energy client asked us for help conducting research for a major site redesign project. ...
A FinTech client asked us: How can we solve usability and compatibility issues prior to launchi...
AnswerLab built an end-to-end user research program for a leading ecommerce client to help them...
A multimedia client asked us: How can we build artificial intelligence tools that help musician...
A major ecommerce client asked us: What do our users want from a shopping experience powered by...
A major utility company asked us: What do our end users want in using and interacting with ener...
A global gaming company asked us: How can we better understand gamers' motivations and choices ...
Vote Forward asked us: How can we understand where American voters are at today and how they ap...
A global technology company asked us: How do we better support AI-powered translation software ...
A large multinational company asked us: How can we utilize ongoing usability testing to guide p...
An educational tech company asked us: How can we improve the onboarding experience for young fi...
A Fortune 100 company needed a research operations partner to help them scale their UX research...
A global technology company asked us:
A leading ecommerce company asked us: How do we get more user research done while maintaining q...
A leading pharma company asked us: How can our new online ordering portal meet user expectation...
A global tech company asked us: What are the top negative and positive experiences related to p...
An automotive company asked us: Which of our three prototypes performs best with car buyers? A ...
A wealth management client asked us: How do customers learn about financial topics? How can we ...
A smart home device maker asked us: What are typical use cases for our devices in people’s home...
A leading multinational bank asked us: How do intergenerational relationships impact financial needs and behavior? Our client wanted to explore the fi...
A technology company asked us: What is the current role and opportunity of technology in the cu...
An online retailer asked us: How can we increase conversions from our Spanish speaking customers? Our client discovered Spanish speaking visitors were...
An online gaming platform asked us: How might we understand the social gaming experience for th...
A leading online retailer asked us: How can we best serve customers who receive SNAP assistance...
Google asked us: How do we help our clients increase conversions from mobile traffic so they co...
A leading financial services institution asked AnswerLab: How can we make our website more acce...
A technology company asked us: How might we determine what safety and trust mean for customers who identify as women? A client asked us for help bette...
Wikipedia asked us: How do we develop a cross-platform mobile strategy? Specifically, they want...
A Fortune 500 company asked us: How can we increase our influence in the organization and scale...
A global product safety firm asked us: How do we improve our customer online portal for better more efficient service? We answered: The portal was a n...
PayPal asked us: How can we develop a user-centered roadmap for our mobile shopping app?
A leading financial services company asked us: Can a voice app provide customers with a more co...
Genentech asked us: How do we increase sales with an app-based tool? We answered: Biotech company Genentech wanted to improve adoption rates of a tabl...
A leading automotive company asked us: How do we evaluate whether our site redesign has improved our lead conversion rates and brand impression? We an...
Electronic Arts asked us: How do we develop a benchmark for future mobile game development?
A global Fortune 100 freight & logistics company asked us: How do we identify and market a new internet and mobile service offering? We answered: The ...
A global consumer products company asked us: How do we develop an international website strateg...
A leading pharma company asked us: How should our website best convey safety information to patients? We answered: The company wanted to obtain patien...
