Passionate about: Bringing people to the forefront of product and service design. I strongly believes that successful design is most possible when a team deeply understands two things: (1) the behaviors, pain points, and motivations of their users, (2) the goals and values of their teammates

I have worked as a qualitative UX Researcher in a variety of industries including healthcare, transportation, water, pharmaceuticals, financial services, and big tech. Before AnswerLab, she led research at two hardware and software companies - helping to establish UXR practice and culture

Studied: MS in Anthropology, University of North Texas; BA in Anthropology and Spanish, Pacific Lutheran University

For fun: I am an avid whitewater kayaker, a seasonal long distance runner, and an enthusiastic (but not particularly talented) backcountry skiier