Looking to expand your accessibility efforts in your organization? We've got your back.

Person who uses wheelchair working at a conference table.

Posted by Richard Douglass on Jul 10, 2023

Up to 1 in 4 Americans have some form of disability, whether mobility, cognitive, auditory, or visual. By failing to consider accessibility in your product development cycle, you’re excluding 25% of Americans by default.

Building accessible products isn’t just a legal requirement; it’s the right thing to do. But across the U.S. companies are confronting an increase in lawsuits levied against them for inaccessible digital assets. What could have been done to prevent these types of lawsuits?

The answer lies in building a comprehensive program to ensure that accessibility is included in the design and development of all digital products and experiences.

If you’re looking to build out an accessibility program in your organization, we’ve got your back.

To support you, we created our Complete Guide to Accessibility Research with strategies, tips, and recommendations on how to get started.

Accessibility Guide Banner

Get the guide

AnswerLab has conducted 100+ accessibility research projects for a range of industries and clients. Not to mention, we have over 20 UX researchers who are experts in accessibility and inclusivity. And we’ve collected some of our best tips in this guide, including: 

  • The basics of accessibility research
  • Advice on how to conduct accessibility research
  • Assistive technology to focus on (i.e., screen readers, braille displays, etc.)
  • Our most frequently asked questions
  • And more...
Written by

Richard Douglass

Richard Douglass is a Principal UX Researcher at AnswerLab. For over 20 years, he has helped create engaging experiences in a variety of verticals, including financial services, software, healthcare, and retail. His clients have included State Street Global Advisors, JPMorgan Chase, Google, IBM, and American Express. In addition, he has worked for agencies such as Razorfish and PwC. Richard has expertise with different methodologies, including co-creation and strategy workshops, usability testing, journey maps, accessibility, and persona development.

related insights

stay connected with AnswerLab

Keep up with the latest in UX research. Our monthly newsletter offers useful UX insights and tips, relevant research, and news from our team.