New Resource: Diverse, Equitable, and Inclusive User Research: A Framework for Today and Tomorrow

Posted by Shakima Jackson-Martinez on May 20, 2021

Inclusive research is a critical part of every UX research program, from ensuring a diverse recruit in every study to conducting intentional research with underrepresented populations. At AnswerLab, we hear from product teams, researchers, and designers across companies who share this passion for creating inclusive experiences and the goal of developing a mature diverse, equitable, and inclusive (DEI) user research practice.

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We need diverse, equitable, and inclusive user research to prevent harmful experiences and create better products that are safe, helpful, and enjoyable for all.

In this new resource, we’ll share:

  • How you can implement inclusivity, diversity, and equity into your work
  • Actions you can take immediately, as soon as tomorrow
  • Ways to think about what’s next when it comes to DEI research
Written by

Shakima Jackson-Martinez

Shakima Jackson-Martinez is the Diversity, Equity, and Inclusion Manager at AnswerLab where she creates, supports, manages, and measures DEI strategies and programs across the entire organization. Shakima has 10+ years of experience in Human Resources, Project Management, and Research Operations and is deeply passionate about creating spaces where people feel a true sense of belonging and the freedom to bring their whole selves to work.

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