Research

Max Symuleski

AI Product Manager

Max is the AI Product Manager and a former Senior UX Researcher at AnswerLab with 10 years of research experience in emerging tech and its social and cultural impacts.

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Articles by Max

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AI Promises vs. Research Reality: Five Lessons From the Front Lines
insights12 min · 02.10.2026

AI Promises vs. Research Reality: Five Lessons From the Front Lines

We all know the potential for AI in customer research is enormous. But at AnswerLab, we’re focused on closing the gap between what we thought AI would do and what it can actually deliver.

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