A Participant's Guide to Survey Research at AnswerLab

Welcome!

If you're here, there's a good chance you've been invited to participate in a UX (user experience) research survey on behalf of one of AnswerLab's clients. On this page, we'll share more about UX research, what we do at AnswerLab, and what you can expect if you participate in a survey.

What is UX Research?

In UX research, we use various research techniques to determine what people need and want when using a product, service, or website/app. The ultimate goal of UX research is to help companies and product designers create a better overall experience for the people who use their products.

What is AnswerLab?

AnswerLab is a company driven by curiosity and human connection. Our passion is uncovering how people experience technology. And we're committed to helping make those interactions better.

We envision a world full of experiences that enrich people's lives. So our mission is simple: to help create experiences people love.

Our team develops meaningful insights and amplifies diverse perspectives so our clients can make human-centered product decisions that affect millions of people's lives.

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Participating in an AnswerLab Survey

• Take the survey on any device!

  Unless our survey invitation specifically mentions a required device type, you can take the survey on any device (computer, tablet, mobile phone).

• Confirming you're a match.

  The first several questions in the survey will determine whether you qualify for the full survey. These questions help us ensure that we are surveying the right people for each study.

• Completing the rest of the survey.

  Once we confirm that you are a match for the survey, we'll get into the heart of our survey. You will encounter a number of question types covering a variety of topics relevant to the research we are conducting.

• Be honest!

  There is no right or wrong answer to a survey question. We care most about your honest opinions. Please take the time to read each question and answer option, and respond thoughtfully with your true opinions.

• For research purposes only.

  We will only analyze the answers you provide in aggregate with other survey responses. The data collected in this survey will be used for research purposes only.

Through your active participation in UX research, you can have your voice heard, offering valuable insights that can make a difference in the products and services companies create.

Questions? Contact us.