Financial Services Category
A financial services company asked us: How do customers learn about financial topics? How can we make our financial education content more engaging?
Financial Services: Exploring Intergenerational Relationships
A leading financial institution asked us: How do intergenerational relationships impact financial needs and behavior?
Accessible Online Banking
A leading financial institution asked us: How can we make our website more accessible for people with hearing and mobility impairments?
PayPal asked us: How can we develop a user-centered roadmap for our mobile shopping app?
Financial Services VUI
A leading financial services company asked us: Can a voice app provide customers with a more complete financial experience?