With the global spread of Covid-19 (the new coronavirus strain) AnswerLab is committed to:
- Supporting the health and safety of every employee, client, and participant
- Fulfilling our social responsibility to minimize transmission of the virus and
- Ensure that clients continue to receive the insights they need in a timely fashion to support critical business decisions
In an abundance of caution, from March 9 through May 31, AnswerLab will be conducting all of our research using our remote methodologies only, and temporarily closing our in-person labs.
For 15+ years, we have been developing best practices for remote research in support of every stage of the product lifecycle, and we are excited to share those with you. The vast majority of our research will seamlessly switch to remote approaches leveraging our favorite tools and platforms. A few research projects may not be feasible in a remote environment, so we will postpone them until after this first wave of the Covid-19 has passed. If you are a client with a near-term project, your AnswerLab Strategist will work with you to ensure we're meeting your needs.
If you'd like advice about shifting in-person research needs contact us, to find out how our remote research approaches can help your team meet the growing demands for insights at today’s speed of innovation.
Read more about our thinking behind this decision and our point of view about what qualitative researchers and organizations can do during this time from our Founder, Amy Buckner Chowdhry: Researchers, Please Join Our Pledge to Go Remote (medium article)