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Our latest observations in user experience research.

Tag Archive: experience design

Six Reasons US Postal Service Kiosks Rock (Really!)

Stack of USPS packages for posting

When was the last time you had an amazing experience at a US Post Office? Mine was just a couple of weeks ago, mailing packages for the holidays and loving the after-hours ease of posting packages via the automated kiosks! I was pleasantly surprised at how many principles of good design the USPS nailed with […]

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