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Our latest observations in user experience research.

FREE Report: Smartwatch Apps That Work

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What’s the value of a smartwatch? What do consumers expect from these multitasking wearable devices? And how can brands take advantage of this tiny addition to the device ecosystem? To uncover the answers to these questions, Kerry Bodine & Co. partnered with our friends AnswerLab. We’re thrilled to share the findings of our research in […]

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Transform Your UX Practice with AnswerLab’s Ecosystem Model of UX Performance

New plants ready for planting in the ground

…Instead, AnswerLab offers a model that won’t take years to fully implement in order to have an influence on growing revenue, reducing costs, or increasing customer loyalty. This framework allows for more permutations of success and invites various players in the UX practice to influence change and collaborate for success.

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What’s In Your Pocket? 15 Best Practices for Designing Credit Card Sites

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Have you ever watched someone complete a form online? On their phone? It’s that type of frustration (or delight) that I observe on a regular basis in my job at AnswerLab. I have worked with a number of financial services clients, and it’s clear that the industry is getting the message on the importance of user experience to their business.

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Online Shopping with a Personal Touch

Woman Carrying Groceries on the Street

At AnswerLab, we love to try new online services. One exciting trend we’ve noticed is the increase of personalized shopping services, particularly in the food and fashion realm. There are many different takes on this trend, from employing real-life experts to creating great UX that anticipates the user’s needs.

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Creating Stellar Presentations: Four Key Tips


One way we build culture and foster growth at AnswerLab is by hosting monthly Learning Lunches, workshops on a variety of topics that are aimed at broadening our team’s personal and professional skillsets. Since we started hosting these events, we’ve covered topics ranging from building financial savviness to public speaking skills, to developing your own personal brand. […]

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Three Lessons to Design for the On-Demand Economy


Last month I attended the ever-informative Designers + Geeks Meetup here in San Francisco featuring speakers from four local startups that are part of the emerging landscape of an on-demand economy. Speakers included Danny Salvatori of Luxe Valet, Joshua Scott of shipping app Shyp, Morgan Springer of Sprig, a dining app, and Amritha Prasad of […]

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